Other FAQs
Do you still have questions about The Wychwood Music Festival? Please take a look at our FAQ which features some of our most common queries.
Tickets/Camping
Q. Do you sell day tickets?
Day tickets will be available from February 2010. Visit our ticket page for more information and how to buy.
Q. Can I buy tickets on the day?
If we still have tickets left, then they will be available on the day. Please check this web site closer to the festival for updates regarding sales. We advise our customers to buy in advance to avoid disappointment.
Q. I want to see a particular act but can’t get to the festival in the morning. Is there a discount on day tickets on the door if I can’t attend the whole day?
No. We are sorry that you are unable to attend earlier and enjoy the whole festival experience. Only full price day tickets will be available for purchase on the door (subject to availability), which allow you to enjoy the programmed events until 3am.
Q. Do I require a pass for my car?
No. We don’t issue car passes.
Q. I’m bringing a live-in vehicle – do I need separate pass for that?
Yes. We require you to purchase a pass for your live-in vehicle. A live-in vehicle is defined as any vehicle you intend to sleep in for any part of the Festival, i.e. a campervan or caravan.
Q. I’ve ordered my tickets but they haven’t arrived yet. What should I do?
Tickets won’t be sent out until April 2010. If you have not received your tickets by May, firstly we will ask which agency you bought them through and direct you to them to deal with your enquiry. If the agency is WeGotTickets then they don’t send out physical tickets. Think of it like an airline ticket. They issue a unique code which is emailed to you. When you arrive at the festival we will ask to see that code plus ID such as a passport or driving licence, preferably something with a photo and signature.
If you bought directly through the Wychwood Music Festival Office then tickets are sent out by Royal Mail Recorded Delivery and we can trace them. If you are not there to receive them a card will be left. If they are not picked up after a week the sorting office will send them back to us.
If you would like them to be sent to an alternative address, please inform us.
If tickets bought immediately prior to the festival cannot be processed in time, they will be available for collection at the festival Box Office.
Ticketmaster customer services – 08444 999 999
Seetickets customer services – 0870 060 0958
Q. Am I eligible for a concessionary ticket?
Concession rate is available for Students, ES40, 16-18 year olds, and over 60s, and those with Disabilities (if you do not require the 2 for 1 Disabled ticket). Please provide proof of status. See terms and conditions on the ticket page
Q. I’m bringing my children with me and they are both under 10, do they require a ticket?
Children aged 9 and under are free at the festival. For the 2010 festival we will be issuing a ticket for them and you are required to have one for each under 10 you will have attending with you. For every adult ticket purchaser there can be two free children, more than two per adult and you will need to purchase an additional child ticket at £10.
Q. I live very close to the racecourse. Is there a resident’s discount?
No. We do not currently offer a resident’s discount on any of our tickets.
Q. I bought my tickets early and now discover I can’t come, can I get a refund?
We have a no refunds policy. Please see the terms and conditions on the ticket page for more information.
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Hours/Range of entertainment
Q. What time is the on site box office open from?
The on site box office will be open from 10am on Friday, Saturday and Sunday.
Q. How do I find out when a particular act is on?
We like people to attend for the whole day/weekend to get the full festival experience so we do not publish performance times before the festival. There will be programmes available and an information point to help with details.
Most acts perform in 45 minute to 90 minute slots and the first acts on Friday will perform around 5:30/6:00pm. On Saturday and Sunday the first act will perform on the Main Stage at around 11:00am.
The final act on the Main Stage finishes at 11pm as required by our licence. Entertainment else where on the site continues until 3am.
Q. I’m particularly interested in the workshops. Is there any additional cost to attend them?
The workshops at Wychwood are included in the ticket price, so there is no additional cost to take part in them. Most craft materials are provided free of charge to you and are sourced from the Gloucester Resource Centre who do wonderful work in Gloucestershire. A very small number of specialist craft workshops may ask for a minor contribution to materials.
Q. When do the workshops start?
Workshops on Saturday and Sunday start at around 10am and run right into the evening. Sessions usually last for an hour, although the craft workshops run continuously from 12-4pm. There is a short programme of workshop sessions on Friday starting from around 5pm. It is always worth purchasing a programme (available at the festival) so you can be sure to catch everything you wish to attend.
In the evenings, the workshop areas host a whole range of entertainment until late. Last year this included a magnificent fire show!
Q. I am in a band and I’d like to perform at The Wychwood Music Festival. Can I submit a demo?
Every Year we are inundated with requests to play, and we do programme some bands from these submissions. We request that you submit your application to play through the Sonic Bids or Get Me On Stage portals. These services allow bands to send full information to us. We then review, and either offer you the opportunity to play or give feedback which we hope will help you on your way. This service is used by a number of festivals and events so also gives you the opportunity to look for gigs elsewhere.
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Miscellaneous
Q. I would like to trade/cater at the Festival, can I receive an application?
Please email us if you would like to trade in 2010 at info@wychwoodfestival.com. Please tell us what your main food offering is or what you propose to trade to avoid duplication. We will then notify you if we can send you out an application form or not.
Q. What is the policy regarding food and drink at the festival?
You can’t bring your own food and alcohol into the festival village. There are plenty of food stalls that cater for all tastes at reasonable prices and the bars stock a range of drinks.
This policy does not apply to the campsite. You can eat and drink your own supplies on the campsite. We do appreciate that people with allergies and/or children may find that they need to bring some food and soft drinks/water with them into the Festival Village, but please restrict this to what is reasonable.
Please DO NOT bring any glass into the Festival Village; it and its contents will be confiscated!
Q. How can I support the festival?
The Wychwood Music Festival is run by a growing number of amazing people who we feel are all part of our extended family! You can become a festival supporter and help us spread the word on Wychwood in your locale, as well as being a ticket agent etc. We will have a number of volunteer stewards and site crew vacancies. Please click here for more information.
Q. Can I be part of the Wychwood Festival site crew?
We will be in need of some hard working, enthusiastic and dedicated team members to help build the site prior to the festival and then break the site down after the festival.
As a site crew member you will work long hours leading up to the festival but long hours which lead to a truly great satisfying result. If you would like to find out more, please email Larissa@eandms.com.
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